Privacy Policy
Last Updated: January 5, 2026
1. Introduction
This Privacy Policy describes how Chandresh Pratap Singh (Proprietor of Bookvippo) ("we", "us", or "our") collects, uses, and discloses your information when you use the Bookvippo website and SaaS services. We are committed to protecting your personal data and your right to privacy in accordance with the laws of India and international data protection standards.
2. Information We Collect
To provide our automation and booking services, we collect the following:
- Personal Identifiers: Name, email address, phone number, and business name provided during account registration.
- Payment Data: We process payments through Razorpay and Stripe. While we collect billing details for invoicing, your sensitive card or bank credentials are never stored on our servers. All transactions are handled in a PCI-DSS compliant environment by our partners.
- Technical Data: IP addresses, browser types, and usage patterns collected via Google Cloud Platform (GCP) logs to improve platform performance.
3. How We Use Your Information
We utilize your data to:
- Facilitate business automation, detailing appointments, and SEO management.
- Process international and domestic payments securely through authorized gateways.
- Send critical service updates, technical alerts, and support responses.
- Comply with statutory obligations, including maintaining records for GST and Importer-Exporter Code (IEC) compliance.
4. Data Security & Storage
Your data is hosted on secure servers provided by Google Cloud Platform (GCP). We implement industry-standard encryption (SSL/TLS) for all data in transit. While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet is 100% secure.
5. Cookies and Tracking
We use essential cookies for session management and authentication. These cookies ensure that your "Digital Legion" session remains secure while navigating the dashboard. You may disable cookies in your browser, but this may limit your ability to use certain features of the SaaS platform.
6. Third-Party Sharing
We do not sell your personal data. We only share information with third parties necessary to provide our service:
- Payment Processors: Razorpay and Stripe for transaction processing[cite: 77].
- Infrastructure: Google Cloud for hosting and data storage.
- Legal Requirements: We may disclose information if required by the Government of India or other regulatory authorities to comply with legal obligations.
7. Governing Law
This Privacy Policy is governed by the laws of India. Any disputes related to data privacy shall be subject to the exclusive jurisdiction of the courts in Bahraich/Lucknow, Uttar Pradesh[cite: 22, 24].